Privacy policy

PRIVACY POLICY

Last Updated: August 13, 2026

Ragnor Nutrition (“we,” “us,” “our”) operates this website and online store. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise use our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

1. INFORMATION WE COLLECT

When you use our website or place an order, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Order and purchase details
Payment and transaction information
Information you provide when contacting customer support
Website usage and device information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Provide order confirmations and updates.
Respond to customer support requests.
Manage your account.
Improve our website, products, and services.
Prevent fraud, abuse, and unauthorized transactions.
Comply with applicable legal and regulatory requirements.
Send promotional or marketing communications where permitted and where you have provided appropriate consent.

3. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

Ragnor Nutrition generally does not store your complete payment card details on our own servers. Payment information is handled by the applicable payment provider according to its privacy and security practices.

4. SHIPPING & DELIVERY INFORMATION

To fulfill your order, we may share necessary information such as your name, phone number, and shipping address with shipping companies, courier partners, logistics providers, and other service providers involved in delivering your order.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies and similar technologies to:

Keep your shopping cart working.
Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Provide relevant content and marketing where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. HOW WE SHARE YOUR INFORMATION

We may share your information with trusted service providers when necessary to operate our business, including:

Shopify and related ecommerce services.
Payment processors.
Shipping and delivery partners.
Website and technology service providers.
Customer support providers.
Marketing and analytics providers, where applicable.

We do not sell your personal information to third parties for their own unrelated marketing purposes.

7. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. MARKETING COMMUNICATIONS

If you have provided appropriate consent, we may contact you by email, SMS, WhatsApp, or other permitted communication methods regarding:

New products
Offers and promotions
Discounts
Order-related information
Important store updates

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, payment services, social media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

10. CHILDREN'S PRIVACY

Our products and services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to certain personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.

To make a privacy-related request, contact us using the details below.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.